Surok

Privacy policy

Version of 3 сентября 2026

We collect the minimum data needed for the Service to work and keep no log of your online activity.

1. What data we store

  • Account data: email address or Telegram ID and username, password hash, registration date.
  • Subscription data: plan, validity period and payment history.
  • Device data: the app's technical identifier, OS type and version, device model, IP address and the time of the last subscription refresh. This is needed for the plan's device limit and is shown to you in your account.
  • Technical data: total traffic for the period and the time of last activity, to show statistics and protect the servers from abuse.

2. What we do not do

  • We don't record which sites you visit, the contents of your traffic or DNS queries.
  • We don't sell or share your data with third parties for advertising.
  • We don't ask for ID documents or a phone number.

3. Who receives the data

Data is processed on the Service's servers at hosting providers we have contracts with. Payment data is handled by payment services under their own rules; we do not store card numbers. Data may be disclosed only on a lawful request from the authorities of the country where the relevant server is located.

4. Cookies

The site uses one technical cookie for signing in and the browser's local storage for interface settings such as the theme. There are no advertising or analytics trackers.

5. Browser extension

The Surok VPN extension for Chrome, Yandex Browser and Firefox routes browser traffic through our proxy servers. On your computer, in browser storage, it keeps only the account sign-in token, the chosen country and your site rules. Your email address and password are sent to our server at sign-in, then a session token for account requests. The extension doesn't read page contents, doesn't collect browsing history and sends no statistics. Your IP address is visible to the proxy server only to establish the connection and is not kept in browsing logs.

6. Retention and deletion

Account data is kept while the account exists. Device data is deleted when a device is unlinked. You can request deletion of your account and all data via support; deletion is completed within 7 days.

7. Your rights

You can get a copy of your data, correct it or delete your account by writing to support.

8. Changes

We'll announce significant policy changes in your account. Data questions: faradei@anmail.me.